Refund policy

At ArabMint, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.

Returns

You may request a return within 7 days of receiving your order. To be eligible for a return:

• The item must be unused and in its original condition.
• The product must be in the original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

Certain products cannot be returned, including:

• Personal care items
• Used products
• Damaged items caused by misuse
• Customized or special-order products

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5–7 business days.
• Refunds may be sent through bank transfer or another suitable payment method.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with product photos for quick assistance.

Exchange Policy

We only replace items if they are defective or damaged.

Shipping Costs

Customers may be responsible for return shipping charges unless the mistake was from our side.

Contact Us

If you have any questions regarding our Refund Policy, feel free to contact our support team.

ArabMint — Customer Satisfaction Matters.